Job Openings & Careers

Chicago, IL and Central IL (Champaign area)
2 Years Experience
Certifications: CTS Desired or Complete After Hire

The ideal candidate will possess a minimum of two years of verifiable experience as a full-time Audio Video Technician. This candidate will be proficient in cable terminating and soldering. Our installers are held to a high standard regarding wire and rack management, thus experience in this arena is also mandatory. Familiarity with control systems is strongly preferred.

The Technician will work with various trades to fulfill installation requirements from Post-Sales Design through implementation and on to Final System Commissioning. The Technician will complete high level physical installation tasks with professionalism in the corporate and education environments.

Major Responsibilities:

• Part of a team providing AV installation service to various clients with an emphasis on quality and professionalism. We are looking for people with a positive attitude, attention to detail and a passion for providing extraordinary customer service. The position is responsible for participating and completing multi-phase AV projects and tasks.
• Responsible for all field project requirements and providing a daily project update with hours worked and any job specific information that may affect the project’s original completion requirements. The position is also responsible for all project documentation including markup drawings for as built documentation, commissioning report, and close out documentation.
• Required to complete assignments in a timely manner while working with other Field Technicians to complete the specified task. The ideal candidate possesses the desire to learn procedures, increase technical knowledge and refine customer relation skills.
• Up to 50% above industry standard hourly rates.

Chicago, IL and Central IL (Champaign area)
4 Years Experience
Certifications: CTS Required, CTS-I Desired

The ideal candidate will possess a minimum of four years of verifiable experience as a full-time Audio Video Technician with project management involvement in the field. This candidate will be proficient in cable terminating and soldering. Our installers are held to a high standard regarding wire and rack management, thus experience in this arena is also mandatory. Familiarity with control systems is strongly preferred.

The Lead Technician will work with Audio Video technicians and various trades to fulfill installation requirements from Post-Sales Design through implementation and on to Final System Commissioning. The Lead Technician will provide project specific guidance to the AV Installation Technicians to complete high level physical installation tasks with professionalism in the corporate and education environments.

Major Responsibilities:

• Part of a team providing AV installation service to various clients with an emphasis on quality and professionalism. We are looking for people with a positive attitude, attention to detail and a passion for providing extraordinary customer service. The position is responsible for participating and completing multi-phase AV projects and tasks.
• Responsible for all field project requirements and providing a daily project update with hours worked and any job specific information that may affect the project’s original completion requirements. The position is also responsible for all project documentation including markup drawings for as built documentation, commissioning report, and close out documentation.
• Required to complete assignments in a timely manner while working with other Field Technicians to complete the specified task. The ideal candidate possesses the desire to learn procedures, increase technical knowledge and refine customer relation skills.
• Up to 50% above industry standard hourly rates.

Chicago Area

Display systems using LCD/DLP projectors, LED/LCD panels, digital signage, security systems, video, and audio conferencing as well as the installation and integration of these products into the educational and corporate environments are just some of the areas our sales representatives are promoting.

If you are a sales professional with a strong desire to succeed, Midwest Computer Products may be the next step in your career.

We offer-unlimited earning potential, Local Sales Territory – Chicagoland Area, Entrepreneurial Environment, “Virtual Office” Opportunity, exciting and continually changing products, and strong sales and marketing support.

A Bachelor’s Degree in business or marketing is preferred. Computer literacy is required.
CONSULTIVE SELLING IN A PROFESSIONAL ENVIRONMENT!

Our Territory Managers call on key management personnel from Fortune 100 to small companies, as well as government and educational institutions.

Reports to: Vice President of Operations
Class: Full – Time, Salary
Location: Champaign – Central Illinois

Primary Role:

The Technical Services Manager is responsible for the oversight of technicians and installers on all projects. Assists Vice President of Operations with development/implementation of processes/policies to improve efficiencies in the operations department. Assists technical staff with high-end customer related issues. Monitors service/installation tickets for accuracy. Assists with monthly billing projections.

Responsibilities:

1. Assists with on-site installation and services
2. Oversees the performance of technical personnel on all projects
3. Assist with the development and implementation of processes/policies for the Operations department
4. Monitors labor mark-ups
5. Responsible for analyzing and identifying reasons for project overages
6. Monitors accuracy of service/installation tickets
7. Responsible for assisting technical staff with high-end customer relate service issues
8. Supervises all service employees for compliance with company employee handbook
9. Supervises all safety training requirements
10. Other duties as assigned from time to time by management

Accountability:

The Technical Services Manager will be accountable to the Vice President of Operations.
Secondary accountability will be to the other management team members, employees, and customers of the company, and perform site surveys for the Engineering department

Qualifications:

The Technical Services Manager shall possess a two-year electronics degree from an accredited college or university. A minimum of four (4) years working experience in the electronics field is required. This person must be able to manage multiple tasks simultaneously and work well with others.

Travel:

Some out-of-town travel required.

Additional Skills and Abilities:

1. Excellent written and verbal communication skills
2. Must be responsible, self-motivated, self-starter, personable and well organized.
3. Superior customer service skills to deal with both internal and external customers
4. Ability to manage multiple tasks simultaneously
5. Strong interpersonal skills: ability to work with diverse groups
6. Proficiency in the use of personal computers including such programs as MS Word, Excel, Access, PowerPoint, and Outlook
7. Ability to demonstrate planning, organizing, and implementing skills which allow the successful completion of a project by a specific due date
8. Must be able to effectively handle stressful situations
9. Must be able to read and effectively interpret general business documentation
10. Valid and current driver’s license

Physical, Mental and Environmental Requirements:

1. Employee is required to stand, walk, climb, sit and use hands and fingers
2. Some light lifting of objects is required
3. Reaching, grasping, and carrying activities also required
4. The noise level in the work environment is usually moderate
5. Although most work is performed inside, occasional outside activities are subject to seasonal temperature fluctuations

All requirements may be modified to accommodate individuals with disabilities.

This job description does not list all the duties of the job. You may be asked by supervisors or management to perform other instructions and duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.

Management has the right to revise this description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason as outlined in the employee manual or other written agreement.